2024 York Chamber Hometown Hero

Ace Hardware’s Juliette Wolf named this year’s Hometown Hero by York Chamber

YORK – York Ace Hardware’s Juliette Wolf has been named this year’s Hometown Hero by the York Area Chamber of Commerce.

View all of the 2024 Chamber Banquet Award Winners HERE

This award is given annually to a front-line employee who goes above and beyond to provide exceptional customer service.

Those who nominated her said, “The term ‘helpful hardware store’ is not lost on Juliette. Her extensive knowledge of all things ‘fix-it’ helps customers feel comfortable asking for her input. As she has moved through the ranks at the store, it is evident she shared her knowledge with other Ace team members.”

Her employers, Blake and Casey Burgess, purchased the business in 2010 – when it went from York True Value to York Ace Hardware. Wolf has been part of their team since May of 2013. They say, “She has been an integral part of our growth. It’s no surprise as we have grown as she has grown. She started as a floor associate and quickly grew into our paint manager. Our paint department took off because of her leadership and customer service.

“Then she transitioned into an assistant manager and our sales and customer service grew,” they said of their treasured employee. “Now she is the store manager with a great team under her. She doesn’t get to work on the floor as much as she used to, but when she does, she has always been one of our best in helping people. She has been an embodiment of our values since she arrived here. Her love for York has never changed. She is a native and she loves York and loves serving the people of York. She is a great leader and a great person.”

It was also noted how the Burgesses have added David City Ace Hardware in 2014, North Platte Ace Hardware in 2017 and Lambert Ace Hardware in 2022. They have grown from seven employees in York to over 20 on staff now, with Wolf as one of their team leaders.

 

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