York General’s Morgan Peterson receives national Outstanding Culture PRC 2023 Healthcare Leadership Award

YORK – York General Health Care Services’ Morgan Peterson has been announced as a recipient of a PRC 2023 Healthcare Leadership Award in the area of outstanding culture.

Recipients were selected from over 150 nominations submitted by healthcare organizations across the United States.  Categories were created to represent the divisions of PRC’s healthcare experience solutions and the organization’s core values.

Award recipients were announced as part of PRC’s Healthcare Experience Summit on September 27. The awards ceremony served a midday session to the organization’s online conference, with over 250 healthcare professionals from PRC client organizations present throughout the day.

“Each year, we look forward to the Healthcare Leadership Award nominations to learn more about how our partners turn PRC’s dedication to healthcare excellence into a reality,” said Laurie Speaks, PRC’s senior vice president. “We would like to thank everyone who shared their organization’s success story in a nomination and congratulate all of the 2023 award recipients.”

PRC, a leader in the healthcare intelligence space, is taking surveys to a new level. PRC’s surveys and intuitive reporting focus on changing the way organizations manage and improve five key areas of the healthcare experience—patient, physician, employee, community, and brand. Over 2,800 healthcare organizations across the United States have used PRC to listen, understand, and take action to create cultures of excellence. To ensure clients have access to leading practices, coaches, and learning resources, PRC is partnered with Healthcare Experience Foundation (HXF) to accelerate paths to excellence. PRC’s proprietary healthcare discovery platform is a system designed to drive action, optimize engagement, and increase loyalty while building a positive culture across the healthcare ecosystem.

Peterson is the director of marketing and engagement for York General Hospital.

The organization said, “This award recognizes organizations who focus on creating an excellent employee culture. With quality as one of PRC’s core values, we want to highlight the organization who focuses their efforts on positive environments and quality culture. This recipient has been instrumental in leading and promoting a culture of ongoing process improvement and change. Through implementation of best practice recommendations and accountability with action planning, the recipient’s organization has seen consistent and sustained improvement, including survey performance in the top decile of PRC’s normative employee database for scoring ‘as a place to work’ as well as 9 of the 10 additional study dimensions. This all demonstrates the recipient’s organization’s ‘I CARE’ culture, with leadership leading by and living through their values.”


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